Welcome to GoTravelo, where your travel aspirations become reality. By accessing our website (gotraveloholidays.in) and engaging with our services, you agree to be bound by the following terms and conditions, designed to ensure a transparent and fulfilling travel experience.

Our Commitment to You:

At GoTravelo, your safety, enjoyment, and peace of mind are paramount. We are dedicated to providing seamless, unforgettable travel experiences built on honesty and integrity. We strive to ensure your journey unfolds as envisioned, minimizing complications.

However, recognizing the dynamic nature of adventure travel, particularly in remote and challenging environments, we maintain the necessary flexibility. GoTravelo reserves the right to modify or cancel itineraries, or portions thereof, due to unforeseen circumstances, including but not limited to force majeure events, logistical disruptions, political instability, flight alterations, or health-related incidents. We will endeavor to provide timely updates regarding any such changes. Any additional costs incurred as a result of these circumstances will be the responsibility of the traveler.

Securing Your Travel Adventure:

The purchase of any travel services from GoTravelo establishes a contractual relationship between GoTravelo ('The Company') and the client ('The Traveler'). This agreement signifies your unconditional acceptance of these terms and conditions, binding both you and any travel companions you have booked.

Engaging in trekking or peak climbing in mountainous regions inherently involves risks to life and property. While GoTravelo endeavors to mitigate risks and ensure your comfort and safety, we acknowledge the potential for unforeseen events. By confirming your booking, you acknowledge and accept these inherent risks.

Booking & Documentation:

It is your responsibility to verify the accuracy of dates on all travel documents. All required documentation must be submitted in advance. GoTravelo assumes no liability for incomplete travel formalities or the absence of essential documents.

Payment, Refunds & Cancellations:

Payment for travel services constitutes a contractual arrangement. No refunds, partial or otherwise, will be provided for voluntary trip departures or unused services. Should GoTravelo cancel a trip due to unforeseen circumstances, we will offer alternative itineraries, travel vouchers (valid for one year), or the option to select another trip, with any cost differences borne by the traveler.

Refunds are not available for missed or unused services resulting from voluntary or involuntary trip termination due to illness, family emergencies, or late arrivals. GoTravelo is not liable for compensation related to trip curtailment, alteration, extension, or cancellation. However, in all circumstances, GoTravelo's maximum liability will be limited to the trip cost paid.

Trips are subject to cancellation if the minimum passenger requirement of three is not met. For trek cancellations, notification is required at least 15 days prior to the start date. Cancellations made before this period will receive a 100% refund, minus a 15% service charge. Cancellations made between 8-15 days prior to the start date allow for rescheduling to another trip. No refunds will be issued for cancellations made within 7 days of the start date.

Communication & Responsibilities:

All communication will be conducted via the email address provided during registration. GoTravelo is not responsible for communication disruptions due to incorrect email addresses. Any email address changes must be communicated in writing to [email address removed]. By registering, you agree to receive promotional and transactional messages via mobile number. Our team may contact you via WhatsApp, text, or call.

Luggage and personal effects are your responsibility throughout the journey. GoTravelo is not liable for lost or damaged belongings.

Travelers are expected to maintain respectful and courteous conduct. GoTravelo reserves the right to terminate a trip for individuals causing distress or endangering others. The decision of the tour leader is binding on all participants. No refunds will be provided for unused services.

While GoTravelo strives to ensure your comfort, please understand that amenities in remote regions may differ from those you are accustomed to. Patience and adaptability are essential.

Trip inclusions vary. Unless specified, expenses such as insurance, airfare, visas, gratuities, and personal expenses are additional. In case of illness or accident, all related expenses are your responsibility.

GoTravelo utilizes third-party services for various aspects of trip operations. You agree to absolve GoTravelo from liabilities arising from third-party service deficiencies.

GoTravelo reserves the right to use trip photographs for promotional purposes, granting us a royalty-free license. Inform us at booking if you have objections.

Website Usage & Intellectual Property:

Our website uses cookies to enhance your browsing experience. By using our site, you consent to the use of necessary cookies.

All content on the GoTravelo website is the intellectual property of GoTravelo or its licensors. You may not reproduce, duplicate, sell, or redistribute any material without explicit permission.

We reserve the right to monitor user-generated content and remove any material deemed inappropriate or offensive.

You grant GoTravelo a non-exclusive license to use any comments or content you post on our website.

You may link to our website with prior approval, provided the link is not deceptive or misleading. We reserve the right to request the removal of any links.

We are not responsible for content on linked websites.

Disclaimer & Limitation of Liability:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website. We are not liable for any loss or damage of any nature arising from your use of our website or services, except for liability that cannot be excluded by law.

Any disputes arising from these terms and conditions will be governed by Indian law.